App feedback IOS

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #260232
    Kim Ryneus
    Participant

    Any plans for a bug fixing update on iOS?
    I can no longer change exercise in the workouts without getting a error and the contact support page. The contact support mail function isn’t working on iOS.
    And the weight tracking from check-ins only allow full numbers(no decimals) to be tracked, I tried using both . And , when entering the numbers.
    I really love this app and it programs so really hoping you guys can fix these issues so I can use it to its full potential. Cheers guys πŸ™‚

    #260641
    BryceBahm
    Participant
    #261407
    Kim Ryneus
    Participant

    Hey Bryce! The exercise swapper seems to be working now. But the check-in weight is still not working, tried it on another phone as well.
    If I input 75.9 it just asks to adjust calories and then when I check my last check in it says β€œ75kg”.
    Are you using lbs or kg when using your app?
    Tried emailing the support about it.

    #262045
    Joe
    Keymaster
    #262062
    Kim Ryneus
    Participant

    Hey Joe! Thanks for the swift reply!
    Apparently the email to the support gets sent, it just stays on the support email page with no indication of the message being sent(the pop up with my mail is still there despite being sent).
    I got an answer from the support that they were aware that there is a issue using the comma when using kilo, but said that the dot should work. Unfortunately neither is working, I tried it from two different phones and tried re-installing the app etc.
    Really loving this app apart from this minor problem! πŸ™‚

    #262534
    Support
    Keymaster

    Hey Kim,
    really sorry to hear there is still an issue.

    I have spoken to our app developers directly and we are pushing an app update live early next week that will fix these issues for you.

    Sorry for the delay

Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.