We have checked this for your account and I am really sorry to say that we are unable to replicate the issue.
If you have a minute could you please share a full screen recording of what happens along with your device details ( e.g phone model, software version ) to firstname.lastname@example.org and we will get sorted for you as a priority
Thanks, guys. It’s an iPhone 7 w/ version 13.3. I tried to install 15.2 and it won’t install. It’s a work phone – the good news is that I’m getting a new phone this week and that will solve the issue. IF this helps anyone else, tho, here’s what happens: I decline the upgrade when prompted. I can access everything in the GUIDE, TV, Forum, and Log Book (with exception of logging anything manually. When I try to access the WORKOUTS icon, I get this error