I have been working through the HC University on my computer for about a week now, randomly today when I log in it says my account is restricted and I have to upgrade. I have a year long subscription that I started only about 2 months ago. Everything still works on my phone as well, does anyone else have this issue?
I’ve had this before since I first started this a couple months ago. I found it has to do with what email I’m logged into. For example if I try to login to the website on a browser signed in on my school email or incognito it logs in no problem but if my browser is logged in to my personal email it says restricted.
The way I found helped it was clearing cookies on the browser. I’m not a tech guy so idk if it was correlated or not but after it worked. I kinda just assumed it was a way to prevent the sharing of accounts.
Hopefully that helps
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