I’ve been trying to pick a workout program

Sale – HypertrophyCoach Joe Bennett Forums Anything Else I’ve been trying to pick a workout program

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #336370
    Ahmed Amin
    Participant

    It doesn’t pick it for some reason any help please thank you.

    #336667
    BryceBahm
    Participant
    #336698
    Ahmed Amin
    Participant

    Thank you so much, it worked

    #337099
    Angelo
    Participant

    Just logged in for the first time and had the same problem as the guy above^ tried both solutions neither worked

    #337235
    Joe
    Keymaster

    Just logged in for the first time and had the same problem as the guy above^ tried both solutions neither worked

    #337246
    Sara
    Participant

    hey Joe! listened to your response and I am having the same/similar issue. I am noticing when I try to switch back to one of your programs (from my own created program), it doesn’t work. my logbook screen still shows the workouts for my own program. but, the home screen will show today’s workout from the new program I selected – it’s just the actual logbook page that’s not showing the new program selected (so unless I want to do the workout displayed on the home page, i’m unable to select any other workouts from the program I tried switching to)! Hope that clarifies a little bit from my end what’s happening. 🙂 Thanks so much for your continuous help! This app is great and ik once the little tweaks happen it’ll be awesome to track workouts in!

    edit: I deleted my custom program, logged out, logged back in, and was able to select a program and have it show up on logbook page (I then switched to another program to make sure switching works and it only did if I closed completely out of app on the iPhone and came back – then the new program appeared on logbook page, but it won’t do so unless I fully close out and come back).

    #337941
    Support
    Keymaster

    Hey Sara, really sorry about this, I have raised this with our app team and will update you ASAP

    #338061
    Support
    Keymaster

    Hi Ahmed, Angelo , Sara

    Sorry to hear you are having an issue.

    We have checked this for your account and I am really sorry to say that we are unable to replicate the issue.

    If you have a minute could you please share a full screen recording of what happens along with your device details ( e.g phone model, software version ) to support@hypertrophycoach.com and we will get sorted for you as a priority.

Viewing 8 posts - 1 through 8 (of 8 total)
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