Losing tracked sets

HypertrophyCoach Joe Bennett Forums Anything Else Losing tracked sets

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #298338
    Danny Tom
    Member

    I have been logging my sets in the app as usual. Now over the last weeks or so noticing that the logger is losing information for sets I’ve logged from the previous week. In some cases, sets are missing…in other cases some sets are listed with missing reps and weight numbers in them.

    Kinda frustrating to lose this information. Anybody else seeing this?

    #298478
    Joe
    Keymaster
    #299197
    Danny Tom
    Member

    Thanks Joe. I’m pretty good with saving my sessions right after I’m done. After today’s session I saved and went back in to check what was saved. It it showed the workout listed twice and again with missing sets. I’ll help out your developer with whatever he needs. I’m in the business myself so I know the struggles trying to iron out bugs in software.

    #299380
    Support
    Keymaster

    Hi Danny, really sorry about this. Our development are checking this today for you and will reply here by end of today (Thursday)

    #299541
    Andrew Foulds
    Participant

    Just to add to this. I am having the same problem when starting new phases. I have posted about this. Glad it’s not just me. Thanks

    #299640
    Dave
    Participant

    This happened to me when the program changed phases too. Thanks

    #299684
    Support
    Keymaster

    Hey Danny, Andrew, Dave,

    Sorry to hear you’re having an issue with the app.

    We discovered a bug ,
    it will be fixed in the next app update which will be available soon.

    If you have any further issues please share the details on support@hypertrophycoach.com and we will help guide you through.

    #299687
    Andrew Foulds
    Participant

    Thank you support. Fast work as normal on what is a fantastic app.

    #299852
    Danny Tom
    Member

    I saw a new app was posted and updated it. Is the fix for lost set data in this update? If so, is it safe to assume it will no longer lose data going forward, but anything lost is gone for good?

    #300196
    Danny Tom
    Member

    The updated app I installed today looks to have fixed the problem. My sets from today’s session saved and show up properly in the history. 👍

    #301601
    Danny Tom
    Member

    I think I may have spoke too soon. Saved my session today and most of it saved, but for one exercise two sets were missing reps counts and in another exercise 4 sets were just missing. I had to go into edit the session and put the data in manually. So it looks like there’s still some problems here.

Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.