Payments problem #2

HypertrophyCoach Joe Bennett Forums Anything Else Payments problem #2

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #427244
    Brady
    Participant

    Hello, so I had this issue not that long ago. But I understand that this is a monthly payment. I get charged 26.49 each charge (including tax).

    But instead of on the same day every month it’s different. I got charged on June 18 & July 8th. Which is only 20 days between. So I’m not sure what’s going on with that.

    #427300
    Brady
    Participant

    Also, I originally started my subscription on the 8th of some month. I don’t remember which one but. The July 18th charge shouldn’t be there

    #428006
    Mercy
    Keymaster

    Hi Brady,

    Sorry about the issue, please forward your payment receipt to support@hypertrophycoach.com and I will get sorted for you as a priority.

    Thanks,
    Mercy

    #428031
    Mercy
    Keymaster

    Hi Brady,

    I’m really sorry for this issue.
    I have resolved it now and sent you an email directly.

    Thanks,
    Mercy

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