Rest timer is gone after the update

Black Friday Forums Anything Else Rest timer is gone after the update

Viewing 15 posts - 1 through 15 (of 15 total)
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  • #336839
    Ana Manzon
    Participant

    Hi there,

    Can you please bring back the automated rest timer which stopped working after the most recent update.

    Can you also make it so that when you swap one of the exercises in the superset for a custom exercie, it doesn’t replace the entire superset. Can you also give an option of “uncoupling” supersets as they often don’t work in my gym set up (not a huge issue as I can just follow the exercises in a different order but would be nice to have it as an option)

    #337199
    Dan T
    Participant

    Not sure if it’s related to the update or not, both I’ve seen it go away sometimes no reason. I had it come back after logging of the app and restarting my phone. And sometime that doesn’t work either. But for my workout today the timer wasn’t there. But was working fine yesterday. 🤷🏻

    #337219
    Ana Manzon
    Participant

    Not sure if it’s related to the update or not, both I’ve seen it go away sometimes no reason. I had it come back after logging of the app and restarting my phone. And sometime that doesn’t work either. But for my workout today the timer wasn’t there. But was working fine yesterday. 🤷🏻

    It was working just fine, then the app prompted me to update in the middle of my workout and the timer was gone after that.

    #337859
    Support
    Keymaster

    Hi Ana,

    Sorry to hear that,

    I will escalate the issue to the development team and will update you ASAP.

    Thanks,
    Mercy

     

    #338109
    Joe
    Keymaster
    #339163
    Support
    Keymaster

    Hey Ana,
    We have pushed an update to the app store, please can you download the latest update and let me know if all ok.

    I am really sorry for the frustration caused.

    #339208
    Dan T
    Participant

    My phone auto updated the app for me this morning. But just to start clean, I cleared the cache and data, uninstalled and reinstalled the app. Started up today’s workouts session…still not seeing the timer come up when I press enter after entering a rep or weight.

    #339627
    Joe
    Keymaster

    My phone auto updated the app for me this morning. But just to start clean, I cleared the cache and data, uninstalled and reinstalled the app. Started up today’s workouts session…still not seeing the timer come up when I press enter after entering a rep or weight.

    #342509
    Dan T
    Participant

    I’m running the PPL 2.0 program…no supersets programmed in that. But I did notice one thing…I’m the attached screenshot…of the logger where RIR and Rest recommendation is showing. When those two things are showing the timer will work during that session. If the apps gets in a bad state, those two things will be missing from the screen and I’ll know right away the timer is gonna be broken for the session. Maybe that’ll give the devs a clue. 🤷🏻

    #344393
    Joe
    Keymaster

    I’m running the PPL 2.0 program…no supersets programmed in that. But I did notice one thing…I’m the attached screenshot…of the logger where RIR and Rest recommendation is showing. When those two things are showing the timer will work during that session. If the apps gets in a bad state, those two things will be missing from the screen and I’ll know right away the timer is gonna be broken for the session. Maybe that’ll give the devs a clue. 🤷🏻

    Looking into this…

    #345563
    Support
    Keymaster

    Hi Danny,

    Really sorry you are having an issue, we are investigating this right now and I will update within 24 hours.

    #376132
    Josh T
    Participant

    I dont ever see a rest timer either

    #376934
    Joe
    Keymaster

    I dont ever see a rest timer either

    Do you
    Have the most updated version of the app? Check that first, if still not working, I’ll connect you with support and get fixed asap

    #377228
    Josh T
    Participant

    I updated a couple of days ago when it prompted me to. No rest timer. No ‘next’ button

    #377871
    Joe
    Keymaster

    I updated a couple of days ago when it prompted me to. No rest timer. No ‘next’ button

Viewing 15 posts - 1 through 15 (of 15 total)
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