Seriously what’s with the app deleting my workouts?!??

HypertrophyCoach Joe Bennett Forums Anything Else Seriously what’s with the app deleting my workouts?!??

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #189492
    Beast Mode
    Participant

    This is the third freaking time and at this point I’m fed up especially since this something I’m paying for!

    Quality content but the platform is trash

    #190512
    Joe
    Keymaster
    #190560
    Support
    Keymaster

    Hi Samuel,

    Sorry to hear your having an issue.

    We have checked this issue for your account, It looks like all exercise data is available.

    Your Program is “Push Pull Lower”

    Currently you are on 5th Week of “Pull” Workout.

    It seems correct here based on your logged workout data.

    No Workouts are lost or Reset for your account.

    Can you Please check this again and confirm the issue you are having on the app.

    If you have any further issues please share the details on support@hypertrophycoach.com and we will help guide you through.

    Thank you and sorry again for any frustration caused.

    #191156
    Beast Mode
    Participant

    Thanks for responding Joe. Nothing personal against you, I enjoy the content you put out just so happen to make the post out of a moment of frustration while at the gym

    #191157
    Beast Mode
    Participant

    Hi Samuel,

    Sorry to hear your having an issue.

    We have checked this issue for your account, It looks like all exercise data is available.

    Your Program is “Push Pull Lower”

    Currently you are on 5th Week of “Pull” Workout.

    It seems correct here based on your logged workout data.

    No Workouts are lost or Reset for your account.

    Can you Please check this again and confirm the issue you are having on the app.

    If you have any further issues please share the details on support@hypertrophycoach.com and we will help guide you through.

    Thank you and sorry again for any frustration caused.

    I lost a few of my workouts and notes associated with those workouts as well. I will just start making a habit of taking screenshots after every workout just to be safe moving forward

    #191799
    Joe
    Keymaster

    Thanks for responding Joe. Nothing personal against you, I enjoy the content you put out just so happen to make the post out of a moment of frustration while at the gym

    No worries. I completely understand. My goal is always to exceed expectations. So anything less than that is unacceptable to me too. Hopefully no more issues

Viewing 6 posts - 1 through 6 (of 6 total)
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