Unable to cancel subsciption

HypertrophyCoach Joe Bennett Forums Anything Else Unable to cancel subsciption

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  • Author
    Posts
  • #107294
    tiberiu
    Participant

    When clicking the cancellation button and going through the questions, I get the error:

    There is some error while cancelling your subscription. Please contact us using the support button in the bottom right corner.

    I then try by clicking right side on whatsapp but nothing happens, the QR code seems to be faulty or not working.\

    I dont have facebook messenger.

    How can I thus cancel my membership?

    #107334
    Joe
    Keymaster

    Sorry about that! I’ll have support communicate with you and get this fixed right away. And please leave me some feedback of how I can make the app better! Thanks!

    #107820
    Support
    Keymaster

    Hi Tiberiu, Really sorry for the issue with cancellation.

    I have cancelled everything on our side here.

    We are sorry to see you go.

    Please do not hesitate to reach out if you need anything in the future

     

Viewing 3 posts - 1 through 3 (of 3 total)
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