Workouts builder doesn’t work

[Andreas Harbat]

Problems with the workout builder with ne new app on iOS

[Support]

Problems with the workout builder with ne new app on iOS

Hey Andreas, please contact us support@hypertrophycoach.com and we will get sorted for you.

[Support]

We have looked into this in more detail and are working to apply a fix. We estimate it should be resolved no later than end of Monday. Sorry for any inconvenience.

[Cris Urzua]

Hello guys. Same problem here, keeps kicking me out of the app

[Support]

Cris Urzua wrote:

Hello guys. Same problem here, keeps kicking me out of the app

Hey Cris we should have the fix by end of Monday, please look out for next update. Thank you

[Support]

We are still working on a fix, apologies it is taking slightly longer than expected. I will update again end of today. This is our top priority for you guys.

[Andreas Harbat]

????????

[Support]

Andreas Harbat wrote:

????????

Hey, can you try closing the app (hard close, crash out of it) then open back up and try again now? We just applied a fix

[Support]

Cris Urzua wrote:

Hello guys. Same problem here, keeps kicking me out of the app

Hey Cris, can you try the same above please

[Andreas Harbat]

It works now. Thanks

[Support]

Andreas Harbat wrote:

It works now. Thanks

Great!

[Ballr85]

Not sure if you guys deployed a fix yes but the workout builder doesn’t work on my end.

[Support]

Ballr85 wrote:

Not sure if you guys deployed a fix yes but the workout builder doesn’t work on my end.

Hey the issues is only specific to some members so we have to sort on an individual basis. I have applied the fix to your account if you can follow steps above and try again?

[Jake Roberts]

Hi Guys, my workout builder isn’t working either

[Support]

Jake Roberts wrote:

Hi Guys, my workout builder isn’t working either

Hey Jake, please crash out of app, open back up and try again now ????

[Author]

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