Please check junk/spam of your payment email address, if you still have not received please contact us via the support form.
You can rejoin using the payment button on the homepage or in the app.
If you try to register again and then click the button that says RESTORE it will activate your membership.
Please send a copy of your payment receipt to email@example.com IMPORTANT: please mention your username, payment email address and ensure that you payment receipt shows your recurring billing ID (sometimes called profile ID or payment ID)
You are free to cancel your membership anytime, there is no tie in or minimum term.
If you joined via the website you can cancel directly in your PayPal account
How do I cancel PayPal recurring payment
..alternatively if you joined via the app you can cancel directly in your iTunes account.
How do I cancel iTunes subscription
And for Google Play
How I do cancel Google Pay subscription
As we sell a digital service all sales are final, if you believe you have been billed in error or paid a duplicate fee by mistake please forward your payment receipt to firstname.lastname@example.org IMPORTANT: you must mention the email address associated with your payment account and ensure that your receipt shows your transaction.